TurboCRM Inc. is a software company in the area of customer relationship management. It provides software packages and professional services including CRM consulting, system implementation, on-line application services. With seasoned software technicians, consultants and project managers, TurboCRM has built up a sophisticated company infrastructure including R&D, consulting, sales and services.

TurboCRM system is an information platform designed to improve the profitability of enterprises. Based upon customer life-cycle management methodolgy, it helps an enterprise build up customer-oriented organization, business processes and customer valuation system. TurboCRM system utilizes a multi-tier architecture with web browser as the thin-client, which makes possible easy deployment and maintenance over internet/extranet and enables a full-fledged e-commerce business model. Besides the software systerm, TurboCRM also offers CRM consulting, CRM solution planning, system implementation, business process oriented staff training and other value-added services.

TurboCRM system (Chinese Version) was released on Dec. 8th, 2000. In 2001, TurboCRM software and on-line application services got "Excellent" certification in a joint testing by China National Accreditation Committee for Laboratories (CNACL), China Software Testing Center (CSTC) and China State Bureau of Quality and Technical Supervision (CSBTS). In "The Annual Report on China's Management Software Market" issued by China Center for Information Industry Development(CCID), TurboCRM was ranked first in market share for four years straight(2002-2005), and was the only CRM vendor awarded "Successful Enterprises of the Year" for three years straight(2003-2005), and was awarded "Most Valuable Software Enterprise for 2005-2006 in China CRM Industry". TurboCRM was also ranked first in market share and was the winner of "Grand Prize for Customer Satisfaction", "Highest Product Satisfaction in CRM Industry" and "Highest Brand Loyalty in CRM Industry" from CCW Research and China National Customer Committee based upon their joint research in market share and customer satisfaction.

TurboCRM has established a strong strategic alliance including IBM, Microsoft, Sun Microsystems, Intel and Legend. It has successfully implemented CRM systems for hundreds of customers, such as China NetCom, China Satellite Communications, Beijing Capital International Airport, CTR Market Research, Tsinghua Unisplendour, Tsinghua Tongfang, Advanced Technology & Materials, Shanghai Airlines, China National Publication Import and Export, China Economic Information Network. TurboCRM has built up a customer base across various industries including high-tech manufacturing, telecom, automobile, pharmacy and insurance.

"We thrive by the success of our customers", as the leading CRM solution provider and software enterprise in China, TurboCRM will keep researching in the evolution of global enterprises business model and customer relationship management theory, and provide better products and services for its customers.

With acquired knowledge, methodoly and experience, TurboCRM released TurboKET Customer Management System (http://www.turboket.com)in 2005, targeting at the fundamental requirement of customer information integration. TurboKET emphasizes the management of customer resources and focuses on the usability and effortless deployment. It helps small and medium sized enterprises effectively manage their customer resources and benefit from rapid improvement in their business development.